Refund policy

 

Last updated: February 4, 2026

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unworn, and in the same condition as received
  • It must include original packaging and tags
  • Proof of purchase is required

Returns must be requested and approved before sending any item back. Items returned without prior approval will not be accepted.

How to Start a Return

To request a return, contact us at:
support@gadbliss.com

Please include:

  • Order number
  • Reason for return
  • Photos (if damaged, defective, or incorrect)

⚠️ Important:
Due to the nature of our fulfillment partners, return addresses may vary by product. Approved return instructions will be provided case-by-case. We do not recommend sending items back without written confirmation.

Damages, Defects & Incorrect Items

Please inspect your order upon delivery.

If your item is:

  • Damaged
  • Defective
  • Incorrect

Contact us within 7 days of delivery with clear photos.
We will evaluate the issue and, if approved, offer:

  • A replacement, or
  • A refund (without requiring a return, where applicable)

Non-Returnable Items

The following items cannot be returned:

  • Perishable goods (food, flowers, plants)
  • Custom or personalized products
  • Personal care / hygiene products
  • Hazardous materials, flammable liquids, or gases
  • Sale items
  • Gift cards

If you’re unsure whether your item qualifies, contact us before purchasing.

Exchanges

We do not offer direct exchanges.

To receive a different item:

  1. Request a return (if eligible)
  2. Place a new order once the return is approved

This ensures faster processing.

Shipping Delays

Shipping times are estimates, not guarantees.
Delays caused by carriers, customs, weather, or global logistics do not automatically qualify for refunds.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery, without providing a reason.

Conditions:

  • Item must be unused and in original packaging
  • Proof of purchase required
  • Customer is responsible for return shipping costs unless the item is defective or incorrect

Certain items (customized, hygiene-related) may be exempt under EU law.

Refunds

Once your return (if required) is received and inspected, we will notify you of approval or rejection.

If approved:

  • Refunds are issued to the original payment method
  • Processing time: within 10 business days
  • Bank or card providers may take additional time to post the refund

If more than 15 business days have passed since approval, contact us at:
support@gadbliss.com

 

Final Authority

We reserve the right to refuse returns or refunds that:

  • Do not meet policy conditions
  • Show signs of misuse or abuse
  • Are outside the stated timeframes